Order Shipping & Pickup

At Carbon Culture Inc. we understand the importance of timely delivery for our customers. Our shipping policy is designed to ensure that your purchase arrives as quickly and safely as possible.

Order Pickup:

• If the product is in stock, we will have it ready for pickup the same day or next day.
• Products that are out of stock, will need 15-30 days to be ready for pickup.

Order Shipping:

• If the product is in stock, we will ship it within 7 business days of the purchase date.
• Delivery times may vary depending on the shipping option selected at checkout.
• We highly recommend that customers inspect the product box before signing for the delivery to ensure that it has not been damaged in transit.
• Once your order has been shipped, you will receive a tracking number via email.
• If you experience a delay with your delivery, please contact the shipping company directly using the information provided in the tracking email.
• Products that are out of stock, will need 15-30 days to be ready for shipping.

We make every effort to ensure that your purchase arrives on time and in perfect condition. However, please note that we cannot be held responsible for any delays caused by the shipping company.